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How to Rectify QuickBooks Error Code 6189, 816?

Rectify QuickBooks Error Code 6189, 816

If you are feeling irked due to repeated occurrence of Error code 6189 and 816 in QuickBooks software but don’t know to rectify it, then you have landed at the perfect spot. This article shall provide you with all the knowledge to uproot this error.


A run-time error is QuickBooks error code 6189, 816. You may see this error when trying to run QuickBooks Desktop or open a company file (.QBW) on a multi-user network. Let us proceed toward the causes that contribute to this error, followed by how to fix it.

Potential Reasons behind the QuickBooks Desktop Error 6189 and 816

Several causes may contribute to this error code. These are enlisted as follows:

  • When you attempt to access a QuickBooks file that is used by another user.
  • An incomplete QuickBooks installation process or the use of a faulty QuickBooks software link.
  • When you access a file or folder that you don’t have read or write permission to.
  • Erroneous QuickBooks software installation can lead to incorrect registry entries in Windows.
  • A Malware or Virus attack causes the files related to the QB application to get corrupted.
  • A recent QuickBooks update may have corrupted the Windows registry.
  • You may be accessing QuickBooks through the Single User Mode.
  • Using an old / out-to-date version of O/S.
  • Inadvertent deletion of critical system drivers may incite this error.

Effective ways to fix the QuickBooks Error Code 6189, 816

Follow the troubleshooting methods to walkway from the QuickBooks error code 6189:

Solution 1: Fix QuickBooks data file issues

  • In the very inception, launch QuickBooks Desktop and proceed to the ‘Help’ Click the ‘QuickBooks Tool Hub‘ option.
  • QuickBooks will direct you to the ‘Tool Hub download page.’
  • Afterward, Save the ‘Tool Hub’ file to in your PC by clicking on the download link.
  • Double-click the downloaded file.
  • Accept the terms and conditions and culminate the installation.
  • Double-click the shortcut icon on the desktop to launch QuickBooks Tool Hub.


  • To resolve issues with the company file and network setup, go to the ‘Company File Issues’ tab and choose ‘QuickBooks File Doctor.’


  • Proceed to repair the damage to the company file and the network, and then retry to access the company file to see if the error has been fixed.
  • If the error still pervades, conform to the following solution.

Solution 2: Save Company files in the local storage

  • If you’ve saved the company file to an external storage device, connect the device to the system.
  • Save a copy of the company file to your desktop.
  • Run the QuickBooks software while holding down the ‘Ctrl’
  • When the ‘No Company Open’ window shows up, choose ‘Open/Restore Company.’
  • Subsequently, hit on ‘Browse’ and choose the company file saved on the desktop.
  • When the online file storage service is unavailable and the software can’t access data, this error may persist. To avoid this, download and save the file to the local storage of your PC and afterward update the file’s path in QuickBooks.

Solution 3: Fix installation issues with QuickBooks

Follow the below-mentioned steps to rectify any installation issues in QuickBooks software.

  • Access the ‘QuickBooks Tool Hub,’ which you installed earlier.
  • Hit on the ‘QuickBooks Install Diagnostic tool‘ from the ‘Program Installation Issues’ tab to repair the QuickBooks program’s installation.


  • Systems with out-to-date configurations can take more time, so be patient and don’t interrupt the process in the middle.
  • After the QuickBooks repair process concludes, try accessing the company file again to see whether the problem 6189 and 816 got resolved.

Solution 4: Fix Windows registry errors

To resolve Windows registry issues, we recommend using any reputable registry repair tool. If repairing the registry doesn’t address the problem, run your antivirus program to check for and remove any virus infecting your PC.

Solution 5: Fix the issues with the QuickBooks network (‘.nd’) file

It’s possible that a corrupted ‘.nd’ instigated the QuickBooks error code 6189 and 816 in your system. The steps mentioned below will assist you in fixing the problem.

  • Open the File Explorer by hitting on the ‘Win + E’
  • Afterward, navigate to the QuickBooks installation location and search for the file with the ‘.nd’
  • Search for the file with the same name as your company file.
  • Hit on ‘Delete’ after selecting the file.
  • Start the QuickBooks software as usual. A new ‘. ND’ file will be created.
  • Attempt to access the company file. If this approach doesn’t resolve the technical snag, follow the subsequent solution.

Solution 6: Ensure folder access permission for Windows user

  • Proceed to the company file folder.
  • Right-click the folder and choose ‘Properties.’
  • Hit on ‘Edit’ from the ‘Security’ tab.
  • Opt for ‘Full Control,’ and then hit on ‘Allow’ after selecting QuickBooks Data Service User.
  • To save your settings, choose ‘Apply.’
  • Finally, hit ‘OK’ to conclude the process.

The QuickBooks Error Code 6189, 816 can be very annoying, and its resolution necessitates a thorough understanding of the Windows O/S and the tools/ utilities that come alongside the QuickBooks software. We recognize how critical it is for you to resolve this issue and get back on track with QuickBooks. As a result, our support team is always available to help you with any technical issues.

So, what are you waiting for? Approach us via our helpline at 1-800-761-1787 or through the live chat option available on the website. Our QuickBooks enterprise error support team of experts is always there to assist you.


Adelina Martin is a skilled accountant marketing manager at QBS Enterprise support. Prior to that, he was the manager of the department for business marketing. His interests are primarily the outdoors and traveling. To learn more about him you can connect with his posts on Instagram or on twitter.

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