The “QuickBooks connection has been lost” error can pop up while accessing your company file. QuickBooks can sometimes throw some errors or technical glitches when its functioning is improper. Do not worry; we are here to help you eliminate the connection lost error. One of the primary triggers for the error is if your company file is stored on a portable device and the link to the storage device is disrupted. The error shows that the software cannot access the company file. Any error related to the company file can make the users worry. So, it is essential to eliminate this error on time. Treating the QuickBooks connection loss error is not a challenging task. We can do it easily with the proper methods. But firstly, let us understand the reasons behind this error.
Do you want to fix the “QuickBooks connection has been lost” error immediately? If yes, please get in touch with us by dialing 1-855-856-0042. We have a group of QuickBooks experts with a technical nag handling QB errors. They can guide and assist you with the best solutions to treat the error.
Trigger points that cause the connection error in QuickBooks
Below we have listed a few causes of the error so that you can understand how this error triggers.
- Corrupted data in the company file could bring on a connection error in QuickBooks.
- A QuickBooks network connection failure may occur if your company file is on a removable storage device and the connection to the device is broken.
- The connection error could also pop up if you use various QuickBooks versions in a multi-user installation.
For users using the stand-alone system following could be the causes.
- If an antivirus program is blocking your QuickBooks desktop, this could result in a lost QuickBooks network connection error.
- Your screen could display an error due to corrupted or damaged company files.
- If the company file requires further permission, there is a chance that the error will enter the system.
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How to identify the QuickBooks connection has been lost error?
- The “QuickBooks connection has been lost”error appears during the startup or shutdown of QuickBooks.
- Check if the system continues crashing or shutting down without sending you any error messages. It can be a result of the connection issue.
- An error message stating “A connection has been lost” may cause the software to terminate suddenly.
- Your computer crashing is another sign that the “QuickBooks connection has been lost” error has occurred.
Methods to eliminate the QuickBooks network connection failure
We understand that it might be frustrating for the users to see the error popping up on the screen. That is why we have jotted a few methods for you to fix the QuickBooks network connection failure. First, you need to move step by step and perform similar steps on your system to eliminate the error.
Method 1: Delete and recreate the .nd file
- Navigate to the location of your file to find the .nd file.
- The QB database server manager can be accessed by clicking Windows and browsing.
- Click on the add folder option after choosing QuickBooks Database Server Manager.
- Search for the file folders that include the company documents.
- As the folders are added, tap the scan button.
- The data files will be seen in the corporate files section. choose closer”
- Check the folder to see if every company file has a “.nd” file.
Method 2: Deactivate the power management settings
- Open the Windows control panel to find the power management options.
- Open the company file that is stored on your pc.
- As you type “power options” and press on them, keep holding down the Windows key.
The host computer to carry out the following action
- Hibernation, standby, and sleep modes should all be disabled.
Method 3: Utilize the QuickBooks tool hub
Step 1: Download the tool hub on your system
- First, download the tool hub to your computer.
- Open the downloaded file after completion.
- Follow the on-screen instructions as you go.
- Accept the conditions, then complete the tool hub installation.
Step 2: Attempt to launch QuickBooks File Doctor
- Go to QuickBooks file doctor after opening the tool hub.
- Run the file doctor on your computer.
- The file is not corrupted if it does not scan for any errors.
- You can also run “verify and rebuild” to repair the data damage.
Step 3: Run Quick Fix My Program
- Tap the icon to access the tool hub.
- Navigate to the tool hub and select program problems.
- Tap on quick fix my program.
- The process will take some time to rectify any errors.
You can also refer to the other solutions in case these solutions cannot help you in treating the QuickBooks connection has been lost error message.
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Method 4: Double-check the network
- Save another file to the server and open it to verify access.
- Create a document in Word or MS Excel, then delete it.
- Consider you are unable to create or delete an excel or word file.
- Try configuring the Windows permissions that QuickBooks requires.
Method 5: Try repairing hosting on all pcs
Step 1: Execute the procedures on the host system
- By clicking the Windows key and typing QuickBooks.
- You can check if the QB database server manager is installed on this computer.
- You can download and install the QB database server manager on your PC if it is not included in the list.
Step 2: Try configuring the hosting settings
When your QB is set up on the host computer, perform these actions
- Please open the database server manager and then select file> Utilities.
- The following step can be taken if hosting is enabled.
- Look for host multi-user access and turn it on if it’s not already.
Please follow the steps below when QuickBooks is not installed on the host computer
- Head to start all programs.
- Go to QuickBooks and then to the QB database server manager from there.
- The database server manager tab should be selected.
- If the company file is not visible, choose Scan Folders and enter the company file’s details.
- Close the window for the database server.
Try these solutions mentioned above and try eliminating the QB connection error efficiently. You can also try restarting the server; ensure no one else is connected to the network. Please note that any error related to company files can cause harm to the company file data. So, to save your data from any risk, you can always take a backup of your data before performing any steps. Apart from this, setting up the ADR tool is another option. The Auto data recovery tool helps you take automatic backups and saves you from data loss. Using ADR can help you in taking automatic backups without the need to take reminders.
Try these quick solutions to fix the QuickBooks connection has been lost error
You can try the solutions below if the error still appears on your screen.
- Ensure you have set the power saving option to “never” if not, please do it.
- Try relocating the file to a different place and check if it is accessible.
- Make sure you have an updated version of QuickBooks. Using an outdated version will keep interrupting your workflow with many QuickBooks errors.
- Check if you have a good internet connection as a poor internet connection could also cause the “QuickBooks connection has been lost”
- See if you have appropriately configured firewall settings. You can try configuring them if it is not configured.
- Besides QuickBooks, please check if your windows have been updated. If not, please update it.
Workstation tasks
Consider following these workstation tasks step by step.
Step 1: Verify that the hosting is disabled
- Launch QuickBooks and go to file, then utilities.
- Check the host multi-user access option to determine if the hosting is deactivated. If it is not deactivated, you can turn it off and move on to the following action.
- If the workstation asks you to turn off multi-user access, click on it.
Step 2: Attempt to open the company file via the UNC path
- Launch QuickBooks, and then select the file.
- Click restore or open the company.
- Select a company file to open, then select next.
- Click on My Network Places on the open company window’s left side.
- Ensure to double-click the entire network.
- Navigate to the location where you stored your file.
- Click the company file, then hit the open button.
Conclusion
We are ending the blog here and hope you have fixed the “QuickBooks connection has been lost” error by now. If you need help or guidance in any of the steps above, you can call us on 1-855-856-0042. We can get you in touch with our QuickBooks professionals. With expertise in QuickBooks, they have a great nag in fixing such errors. They can guide and assist you in the best possible way to get away with connection errors at the earliest. If you have concerns or queries, you can ask the experts and get instant answers.
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