How To Wipe Off The QuickBooks Error PS038 Successfully?

ReThe QuickBooks error PS038 can frighten QuickBooks users attempting to operate their payroll tasks or transfer paychecks online. Let this article be a comprehensive guide to make you out of this problem smoothly and quickly. Working with payroll needs the most upgraded updates of QuickBooks payroll tax tables installed in the QuickBooks Desktop software. While working with payroll tax tables, users may receive an error message read as “You’ve retrieved the latest payroll update and validated your Payroll subscription. We strongly recommend that you go online again before mm/dd/yyyy. [PS038]”.

It is one of the usual errors that many QuickBooks users encounter during updating or transferring paychecks in the QuickBooks Desktop software. The QuickBooks error code PS038 is considered a prominent glitch in the QuickBooks software that must get fixed immediately. With this article, we will help you by explaining the evident reasons for the occurrence of this stubborn QuickBooks payroll update error PS038, along with quick methods to implement and resolve the error.

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QuickBooks Payroll Update Error PS038: A Quick Definition

The QuickBooks error PS038 flashes on the user’s screen when the QuickBooks users try to transfer paychecks online. The error makes the users stuck in between “Online to send while sending the paychecks.” Therefore, it becomes crucial for the users to resolve this glitch immediately. However, basic troubleshooting methods can settle this QuickBooks error code PS038, all you need to just follow the methods carefully without overlooking its symptoms. Now, continue reading the article and get rid of this frustrating glitch.

Reasons Why QuickBooks Payroll Update Error Code PS038 Occurs

1. The QuickBooks payroll update error code PS038 may occur when the user tries to transfer paychecks through QuickBooks online mode.
2. Another reason that the user may face the QuickBooks payroll update error code PS038 is the damaged, missing, or corrupted QuickBooks company file. The affected computer system is also one of the prominent reasons for this tiresome glitch.
3. One of the common causes of the QuickBooks payroll update error code PS038 is the attempt to download the latest QuickBooks payroll updates and validate the subscription of the QuickBooks payroll.

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Troubleshooting Ways To Wipe Off The Payroll Update Error PS038 In QuickBooks.

Troubleshooting Solution. 1 – Fix The Payroll Error By Updating Your QuickBooks Application

1. For this, you need first to open your QuickBooks application and then move to the Help menu by choosing next the Update QuickBooks Desktop option.
2. In this step, you have to click on the Update Now option that you can see at the top-right corner of the screen. After this, choose the Get Updates option.
3. Once the download of your updates finishes, you are required to close and restart the QuickBooks application to check and verify the payroll update PS038 error.
4. Now, try to send your payroll checks by first clicking on the My Payroll Services option that you can see under the Employees button. Continue to this and click on the Send Usage Data option.
5. Finally, if you can transfer the QuickBooks data successfully, then try to update your payroll again.

Troubleshooting Solution. 2 – Modify And Find Paycheck Stuck As “Online To Send”

1. Begin to modify and find the Paycheck stuck as “Online to send” by first going to the Edit option and then selecting the Find option by choosing the Advanced tab.
2. Now, head towards the Choose Filter option, click on the Filter list and then select the Detail level by choosing the Summary only tab.
3. After this, you have to go to the drop-down list that you can see on the right side of the list, followed by clicking to select the Online to send option.
4. Finally, go to the Find button, click on the same, and then check all the unsent paychecks and verify the PS038 payroll update error.

Troubleshooting Solution. 3 – Check And Verify The Paychecks Information Stuck In QuickBooks

1. Start this troubleshooting method by following the steps from the option of Check and Find Paycheck Stuck as Online to Send to receive the list of all the QuickBooks payroll paychecks that are stuck in your QuickBooks application.
2. Now, you are required to open your first Paycheck from that very list and give click on the Paycheck Detail option. After this, once you get that Review Paycheck prompt window, you have to head toward the Earnings option.
3. In this step, take a look for the recent item in the payroll list, plus add the same as a new item again. It will prompt the QuickBooks application to display a Net Pay Locked prompt window where you have to click the No option to take an exit from the same.
4. Continue the step where you need to select the Rate Field option for the item you have just added. Please make sure that there are no further changes in the Net Pay and taxes. Now click on the OK button and proceed further.
5. After this, you will be asked to click on the Yes option, and if the Past Transactions message flashes on your screen, then click on the Save & Close option followed by selecting the Yes option when the Recording Transactions message arrives on the screen.
6. In this step of the troubleshooting strategy, you are required to restart the payroll paycheck and then click on the Paycheck Details tab.
7. Continue to proceed to the next step and then delete the item that you have added in the above-mentioned fourth step.
8. Now, once again, you have to make sure that there are no changes in the tax tables and Net Pay. Move ahead and click OK to finally click the Save & Close option to save the changes you have made.

Troubleshooting Solution 4 – Fix The Payroll Update Error By Running The Verify And Rebuild Data Tool

1. Firstly, you will be required to create a backup before running the Verify And Rebuild Data tool to fix the updated payroll error PS038.
2. Now, click on the Rebuild Now option to begin the rebuild process. Once your rebuild process is over, check the status of your stuck paychecks.
3. The tool will run and automatically find the glitches to solve the QuickBooks Desktop payroll update error PS038.

The Last Words!

So, here we are at the bottom line of this article. We hope the troubleshooting methods mentioned above will help you solve the QuickBooks error PS038 successfully. Try to get your hands on these methods. And if you are unable to fix the problems and glitches related to this QuickBooks Desktop payroll update error PS038, then get in touch with our QuickBooks expert technician. Connect with our team at 1-855-856-0042 and get instant professional assistance to terminate this technical glitch successfully. We have proficient and certified QuickBooks technicians to help you.

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