Effective Ways to Eradicate the QuickBooks Keeps Crashing Issue

When it comes to accounting applications, QuickBooks tops the chart! QuickBooks is an excellent application that helps business perform their day-to-day activities with ease. But sometimes, while running the software program, issues can occur, which can disrupt the functioning. One such very common issue is that QuickBooks keeps crashing or QuickBooks keeps closing issues, which can occur due to many possible reasons. Problems with the QBWUSER.INI file or a corrupted hard drive are a few possible reasons for the error. If you are encountering issues while running your QB Desktop, you can follow the solutions provided in this article to resolve them reliably.

If you are having trouble performing the steps or resolving the error code on your own, you can reach out to us at 1-855-856-0042 and get assistance from our technical support team.

Common Causes for the QuickBooks Desktop Doesn’t Start Issue

If your QuickBooks closes suddenly, the following factors might be responsible –

• Your company file name is not as per QuickBooks criteria, or the file name contains special characters and spaces.
• A corrupted or missing QBWUSER.INI file can cause your QuickBooks Desktop to crash.
• Your Windows OS is corrupted, or essential Windows files are damaged.
• The error can also occur while working on invoices and sales orders in QuickBooks.
• QuickBooks BEX error can be another reason for the QuickBooks keeps closing
• Essential program files are damaged, or the installation files are corrupted.

What are the Possible Symptoms and Early Signs of QuickBooks Won’t Open Issue?

Some common signs that can help you identify QuickBooks Desktop keeps crashing issue are as follows –

1. QuickBooks keeps shutting downeven after multiple attempts.
2. The application becomes sluggish, and you experience slow performance.
3. Other applications in the system also get affected, and the desktop starts hanging.
4. The same error messages appear on your screen repeatedly.

Recommended to read: How to resolve QuickBooks connection has been lost 

Ways to Terminate the QuickBooks Crashing Issue Once and For All?

You can eliminate the QB crashing issue by following the solutions provided below –

Solution 1 – Utilize the Quick Fix my Program Tool from Mend the Program Errors

If your QuickBooks crashes when opening company file, you can activate the QuickBooks tool hub and use the tools in the following manner –

1. Close your QB Desktopapplication and download the exe file from Intuit’s official site.
2. Follow the on-screen prompts to install the tool hub on your PC, and double-click to open it once done.
3. From the tool hub, go to the Program Problemstab and select the Quick Fix my Program tool to eliminate program issues.
4. Once the tool stops running, rerun QuickBooks to check if the QuickBooks opens then closes immediatelyissue is rectified.

Solution 2 – Fix Installation Errors by Activating the QB Install Diagnostic Tool

The next step is to run the diagnostic tool from the tool hub and mend the installation problems causing QuickBooks to crash.

1. Open the tool hub and select the QuickBooks Install Diagnostic Tool from the Installation Issues
2. Let the tool run and identify the installation problems to repair it.
3. Once the tool stops running, rerun QuickBooks to check if you are able to run the program without any errors.

Solution 3 – Repair your QuickBooks Program from the Control Panel

If your QuickBooks program is having issues, it can cause QuickBooks to keep closing. To eliminate the issue, you can repair your QuickBooks Desktop in the following manner –

1. Restart your PC and go to the Windows Startmenu to access the Control Panel.
2. Go to the Programs and Featuresmenu to select the Uninstall a Program option from the appeared list.
3. Choose QuickBooks and select Uninstall/Change, followed by selecting the Repair
4. Once the repair process ends, select Finishand scan QuickBooks to check the status of the error code.

Solution 4 – Mend the QBWUSER.INI File by Modifying the File Extension

You need to rename the QBWUSER.INI file to fix the file damage and run QuickBooks without any errors.

1. Open the folder containing the INI file from QuickBooks File Directoryby using the following path –

Users [Your user name] AppDataLocalIntuitQuickBooks [Year]

2. If you can’t find the file, you need to enable the hidden files and folders from the settings.
3. Right-click the QBWUSER file and select Rename to add .OLDat the end of the file name and hit Enter.
4. Once renamed, reopen your QuickBooks Desktop and perform the functions to see if the QuickBooks Desktop doesn’t startissue is dismissed.

Solution 5 – Suppress QuickBooks Desktop to Access the Company File Manually

If your QuickBooks company file won’t open, you need to ensure that the file doesn’t open automatically.

1. Double-click on the QB Desktopicon and hold the Ctrl key to activate the No Company Open
2. Once the window pops up, select the Open or Restore Companyoption and click on Open to access your company file manually.
3. Check if you are able to access the company file, and if not, move to the next troubleshooting step.

Solution 6 – Download the Latest Updates and Upgrade your Windows OS

Your Windows OS needs to be updated to the most recent version to ensure that it’s compatible with QuickBooks.

1. Go to the Windows Startmenu to select the Settings tab and click on the Update and Security
2. Select Windows Updateand click on Check for Updates to check if any updates are available.
3. Download the available Windows updates and perform a system restart once done.

Solution 7 – Install QuickBooks Desktop by Activating the Selective Startup Feature

If your QuickBooks won’t open directly, you can try installing and opening it in a selective startup mode.

1. Press Windows + Rto access the Run window and type msconfig in the appeared text box.
2. From the Generaltab, select the Selective Startup option and click on Load System Services to enable the mode.
3. Click on Hide All Microsoft Servicesfrom the Services tab and select the Disable All
4. Uncheck the Hide All Microsoft Servicesoption and ensure that the Windows Installer option is enabled.
5. Hit OKand go to the System Configuration Window to select Restart and start your PC.
6. Once done, rerun QuickBooks and try performing different functions to check if the error is fixed.

Solution 8 – Run the Clean Install Tool to Perform a Fresh QB Installation

If the QuickBooks keeps closing issue still remains unresolved, you can run the clean install tool from the tool hub.

1. Open the tool hub and go to the Installation Issuestab to find the Clean Install Tool and select it.
2. Run the tool and install QuickBooks again to get rid of minor issues and glitches leading to the crashing error.
3. Once the clean install tool stops running, select Finishto end the process and re-launch QuickBooks.

Conclusion

If your QuickBooks keeps crashing, you can follow the solutions provided in this article to eliminate it effectively. Perform the troubleshooting steps to resolve the error code, and if the error code remains unresolved, you can reach out to us at 1-855-856-0042 and get professional assistance from our team of experts.

Also read: Dealing with the QuickBooks Error 6094 in reliable ways